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Presence 3.1 crashing in Windows 7

Posted:
Tue Nov 09, 2010 4:41 pm
by kzeller
We seem to be having problems with Presence crashing when running models on a new machine with Windows 7 installed. Sometimes, it will miraculously work on the 3rd or 4th try -- sometimes it doesn't. Does anyone have any insights? We're even running it in compatibility mode.
Thanks!
Re: Presence 3.1 crashing in Windows 7

Posted:
Tue Nov 09, 2010 5:05 pm
by haringsn
I am also having trouble. I have run several models in Windows 7 and Windows XP using Presence 3.1 and now neither are working. I am able to set up the design matrices, but the 'OK to run' function is always unavailable. Any advice? Thank you.
Re: Presence 3.1 crashing in Windows 7

Posted:
Wed Nov 10, 2010 1:35 pm
by jhines
I've uploaded a new version of Presence, which will hopefully get rid of the 'crashing' problems. Please let me know if it persists.
Jim
Re: Presence 3.1 crashing in Windows 7

Posted:
Wed Nov 10, 2010 3:57 pm
by haringsn
The 'OK to run' function is working now, but my models are not showing up in the ouput. They are also not available when I select retrieve model.

Re: Presence 3.1 crashing in Windows 7

Posted:
Wed Nov 10, 2010 4:20 pm
by jhines
When the output does not appear in the results table, it usually means that there was a problem with the data or model. Can you send me the input (.pao) file?
Re: Presence 3.1 crashing in Windows 7

Posted:
Wed Nov 10, 2010 6:24 pm
by haringsn
I re-entered the data and it seems to be working again. Thanks, Jim!